Cryptocurrency exchange Coinbase After sending an email claiming that the customer’s security settings have changed, we are in a hurry to reassure the user.
The company emailed about 125,000 customers on Friday, Two-step verification The settings have changed. Not surprisingly, this email has led many users to believe that their accounts have been hacked, and some have reportedly cleared a significant portion of their cryptography.
Coinbase immediately followed up with a second email notifying the customer that the previous email was sent incorrectly. This was the result of a company system failure, not the work of a threat actor.
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“Our team immediately recognized the issue, stopped these false notifications, and worked as quickly as possible to fix the underlying issue.” The company tweeted After delivery of a false warning email.
Coinbase threat
Andrew Schmitt, a Coinbase spokeswoman, said the issue was the result of an internal error rather than a hack. CNBC.. “Suddenly, the system started sending system bugs, etc., but it wasn’t a malicious or third-party error,” he asserted.
Talk to CNBCA Coinbase customer said he sold over $ 60,000 worth of ciphers due to false notifications.
Schmidt added that the company made efforts to alleviate eerie customer anxiety most of the weekend.
“We focus on building trust and security in the crypto community, so the open financial system we all want becomes a reality. Problems like this can undermine that trust. I am aware that there is sex. ” Tweet Coinbase.
The news comes shortly after some Coinbase customers were hit by a cyberattack that emptied their wallet. Criminals used SIM swapping as a means of taking over their accounts. The account was sold on the dark web for between $ 100 and $ 150.
A couple logged on to the service and discovered that the cryptocurrency $ 168k had disappeared after a hacker hijacked their account.
via CNBC