Predicting the future has always been a mug’s game. More than one promising technology from a decade ago poised to revolutionise business IT and computing has fallen by the wayside, either outpaced or simply rendered irrelevant by wider technological shifts.
Two that continue to cause a stir, however, are artificial intelligence (AI) and blockchain, but it can be hard to see past the hype and truly understand what the business case really is.
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